Terms and Conditions

  1. Release and Waiver:

Every participant in a Big Loud Rides Asia Pte Ltd’s (BLR) Motorcycle Tour is required to accept and sign a Rental Agreement and release and waiver form of rights before the guided tour begins. Big Loud Rides cannot accept any tour participant without a duly signed release and waiver form. A copy of the release and waiver form is available from our web page www.bigloudrides.com/waiver.

 

  1. Agents and Representatives:

Big Loud Rides agents and travel industry business partners are representing us, but are not a party of this contract, nor are they in any event responsible or liable for any failure to provide any services as may be described in our literature pertaining to the contract.

 

  1. Motorcycle Rental / Security Deposit:

Rental motorcycles are provided as part of the tour package. Your motorcycle model may vary to fit the type of riding on each tour. The pictures of the motorcycles listed below are the current motorcycle models available via Big Loud Rides, colours can vary.

 

All motorcycle models will have saddlebags and some have backrests. Big Loud Rides reserves the right to substitute the motorcycle confirmed to tour participants. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, delay in manufacture fleet delivery, mechanical failure, collision damage and theft. Should Big Loud Rides not be able to provide confirmed motorcycle a similar or better model will be provided to the Client. This constitutes the maximum liability of Big Loud Rides. A security deposit has to be paid to Big Loud Rides at the time of motorcycle pick-up. The amount of this security deposit varies on whether the Client chooses to purchase Theft & Damage Waiver Insurance. Security Deposits can range from S$1.000 - S$3.500. Big Loud Rides reserves the right to adjust the amount of this security deposit and deductible without notice. This security deposit will be refunded upon the return of the undamaged motorcycle. During the tour Big Loud Rides is not obliged to replace a damaged motorcycle.

 

Below is a list of current BLR motorcycle models:

  • Harley Davidson Road King

  • Harley Davidson Heritage Softail

  • Harley Davidson Fat Bob

  • Harley Davidson Street Bob

For longer tours we highly recommend choosing a model that is equipped with a windshield!!

 

  1. Change / Swap of Motorcycle:

If you change your assigned bike for reasons other than breakdown, malfunction or accident whilst on tour Big Loud Rides will charge a fee of $250 per change.

 

  1. Price of a Tour Includes:

The items included in the tour price are listed below (restrictions may apply):

  • Motorcycle (Harley-Davidson)

  • Accommodation according to official tour date

  • Professional Tour Captain

  • Helmets for driver and paying passenger (limited)

  • Unlimited Mileage (restrictions may apply)

  • Bike insurance

  • Taxes and duties

  • Parking fees at tour hotels if applicable

 

Price of tour DO NOT INCLUDED:

  • Fuel and oil costs (unless otherwise stated)

  • Food, snacks, beverages

  • Optional Insurance (personal accident) Coverage

  • Airfare

  • Tips

  • Delivery charges for participating vehicles (if applicable)

  • Cost for replacement of lost or stolen motorcycle keys or replacement of any bike equipment

 

  1. Minimum Tour Participants:

Up to 30 days prior to the start of a tour, Big Loud Rides can cancel it if an insufficient number of tour participants have booked and fully paid by that time. The minimum number of participating motorcycles is 5 (five) to conduct a guided tour. For a lesser number of participating motorcycles we can offer a customized tour quote which will reflect a price adjustment.

 

  1. Cancellation and Refunds

The following cancellation charges will be imposed. They are calculated from the day your cancellation is received in writing.

 

Cancellations received more than 60 days prior to departure will be subject to a cancellation fee of S$500 per person.

 

Cancellations received less than 60 days prior to departure will be subject to the following forfeit of tour cost:

 

60 - 31 Day Cancellation Notice: 50% of Total Booking Amount

30 or Less Day Cancellation Notice: 100% of Total Booking Amount

No Show: 100% of Total Booking Amount

 

Cancellation Fees will be charged to your Credit Card. Exceptions to this policy cannot be made for any reason. Trip cancellation insurance is strongly recommended.

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  1. Additional Accommodation:

If you decided to spend extra nights before or after the tour in Singapore, Big Loud Rides will be happy to help you to find the most suitable accommodation at the assigned tour hotels to get special rates. More information of our partners from www.bigloudrides.com/partners

 

  1. Free Transfers:

Complimentary transfer between hotel and Big Loud Rides’ location is provided for tour groups from locations that are within a 10km Radius from the Big Loud Rides’ location.

Following terms must apply:

1.) Transfer is arranged by Big Loud Rides

2.) Guided Tour is 3 days or longer

3.) The groups includes 3 or more riders

 

  1. Custom Pick-Up

If you wish to pick-up your bike at a location other than scheduled by Big Loud Rides, a custom pick-up charge may occur. Cost for delivery of the bike is upon request.

 

  1. Custom Drop-Off

If you wish to drop-off your Bike at a location other than scheduled by Big Loud Rides a custom drop-off charge may occur. Cost for delivery of the bike is upon request.

 

  1. Customer Orientation

Every client will receive a full orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities and local laws.

 

  1. Credit Cards

We accept VISA and MasterCard. In addition cash is accepted for tour deposit and security deposits for bike.

 

  1. Helmets (included)

Helmets are provided with motorcycle rentals and tours. Clients are encouraged to bring their own helmets for comfort and style reasons. In addition, helmets may be purchased at Big Loud Rides location.

 

  1. Insurance

Big Loud Rides recommends that you take out adequate travel, health and accident insurance as well as trip cancellation insurance. Big Loud Rides currently offers the following insurances and Damage Waiver Coverage:

All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report is considered Renter’s fault

 

  1. Storage

Big Loud Rides will provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients’ risk.

 

  1. Fuel and Oil

Fuel and oil costs are clients' responsibility. Big Loud Rides claims no responsibility for motorcycle fuel/oil consumption and mileage.

 

  1. Maintenance Responsibility

The customer is responsible for checking engine oil levels at each refuelling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

 

  1. Restricted Areas

Road Restriction: Rental motorcycles are not allowed on gravel roads, beaches, "logging" or other non-public roads. "Off-roading" is strictly forbidden. Entering into Thailand is only allowed if additional Thailand Insurance is purchased and client has BLR’s prior written authorization or is accompanied by a BLR’s Tour Captain. Violation of these restrictions voids all Theft & Damage Waivers and client will be held liable for damages.

 

  1. Rental Confirmation & Security Deposit

With your confirmation on the Rental Confirmation & Security Deposit Agreement Form you accept these terms and conditions as a binding contract between Big Loud Rides Asia Pte Ltd (BLR) and you, the participant. Please read them carefully. BLR cannot accept any tour participant without a duly signed Rental Confirmation & Credit Card Deposit Agreement Form and Rental Agreement on any ride with us.

 

  1. Reservation and Deposit

A booking deposit of S$1.000 to 2.000 is required at the time of booking, the deposit is non-refundable. The balance is due 90 days before the tour starts. If in case of payment by wire transfer or check the total balance is not received 65 days before tour start, BLR reserves the right to treat this reservation as cancelled and charge the cancellation fee.

 

  1. Reservations

Reservations can be made by:

  • Tel: (65) 67350309

  • Fax: (65) 67359623

    • E-mail: info@bigloudrides.com

    • Website: www.bigloudrides.com

 

ALL RESERVATIONS ARE ON A REQUEST BASIS. BOOKINGS MUST BE CONFIRMED BY BIG LOUD RIDES.

 

  1. Complaints

Please do not hesitate to bring any complains or issues your might face to your Tour Captain’s immediate attention. Do not wait until the tour is over! At BLR, we take customer’s complaints very serious and will try to resolve any problems immediately.

 

  1. Tour Cancellation by BLR

In this case the customers will be notified forth with. BLR will either offer the tour as a self-guided tour (bike rental & hotel package) or will offer to operate the tour if all customers agree to a supplement charge due to the low number of tour members. If customers do not accept to pay the supplement, BLR will refund their payment in full, which will constitute the full settlement. BLR is not liable for any additional costs or losses incurred by the tour participant due to BLR’s cancellation of tour due to lack of participation. This includes, but is not limited to the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which, in our opinion, make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. Your full tour price will be refunded if the tour is cancelled prior to scheduled tour start date.

 

  1. Rental Requirements

  • 27 years of age or older

  • Valid motorcycle operator’s license

  • Minimum of one year of riding experience on heavyweight motorcycles

  • Credit card (Visa, Master) is required

 

  1. Non-observance of traffic laws and/or group travel regulations

If the customer does not comply with traffic laws or the requirements for group travel, BLR may cancel the contract and the rental motorcycle will be secured. “Burn-outs” with motorcycles are strictly forbidden.

 

  1. Responsibility

BLR is responsible for providing the services listed in the tour description according to the local standard and the accurate description of services offered in its literature. BLR is selecting carefully and is constantly checking its contractors, such as hotels and restaurants. BLR is responsible for conscientious travel preparations. BLR is not responsible or liable for any accidents and cannot be held liable in any way for any occurrence in connection with the operation or the client’s participation in connection with the tour, which might result in injury, death or other damage to the client, his property, or his family, heirs, or assigns. BLR is not responsible for any delays, changes, in schedule or other conditions.

 

  1. Tour Captains:

Your tour captains are prepared to guarantee you a stress-free vacation. Please listen carefully to your guides instructions at the beginning of the tour. Your guide will and has to adjust to the weakest rider in your group. It is impossible to meet everyone’s needs and wishes; you will have the opportunity to gain as much independence on your tour as possible.

 

  1. Alterations to tour schedule:

Tours operate on a seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing and accommodations, the itinerary will be adjusted accordingly and alternate hotels, restaurants and roads will be used.

 

  1. Weather conditions:

The weather in South East Asia is warm and steady throughout the year. Monsoon rain season causes the only challenges for riding comfort. BLR strives to schedule its tours and destinations at a time of the year, when the weather in the touring area is usually pleasant for motorcycling. BLR cannot be made liable for unpleasant and unsuitable weather conditions and no refunds are made for such conditions.

 

  1. Tour rates, rental rates, and motorcycle costs:

Fares quoted in this brochure and/or on our web site are those in effect at time of publishing. If cost factors, including but not limited to hotels, meals, motorcycles, insurance, international currency fluctuations, etc. dictate the need for fare increases BLR may do so at any time prior to 60 days before departure. A fare increase has never happened, however if it does the Client has the right to receive full refund if so desired.

 

  1. Payment:

  • Payment by Credit Card, PayPal or Wire Transfer:

Payment of Tour Deposit can be made by the following credit cards, VISA, MASTER CARD, AMEX using PAYPAL-service on our web site. Balance payments should also be made by wire transfer, in this case the balance amount must be credited on the BLR account 65 days prior tour start.

  • Payment by Wire Transfer:

OCBC Bank Pte Ltd

Address:

SWIFT:

SGD account: 629-635798-001

USD account: 503-087991-301

 

ALL wire transfer fees are to be paid by customer